Lavage Total Body Cleansing
MEDICAL SPA POLICIES
It is our mission to establish a peaceful, comfortable environment in which you can fulfill your total health potential. With all utmost regards, we politely ask that our guests adhere to our Spa Policies.
Lavage Total Body Cleansing Mission
At Lavage Total Body Cleansing, we believe in creating a better wellness for all individuals. We provide a unique approach to our clients' overall wellness experience and treatment. Through our services and products, we strive to offer a thorough and holistic approach to health and wellness. Our spa was founded on the principles of providing holistic bodily cleansing services to improve clients' health, self-esteem and confidence. We believe that listening to our clients' and offering the best possible services, will enhance our clients' life mentally, physically and emotionally.
APPOINTMENTS
You must be 18 years or older to make an appointment for any service.
Only the client that has booked the appointment may enter the medical spa. Guest of client's are prohibited.
Due to limited availability, we require a $50 deposit to book your appointment. At the time of service/checkout, this deposit will be applied to your total session price and will be deducted. You may call, e-mail us or visit our web page to schedule an appointment.
Please review all contraindications before booking your wellness appointment.
ARRIVALS/CHECK-INS
Please plan to arrive at least 10 minutes prior to your first scheduled appointment. Late arrivals will result in a shortened appointment, so the next guest will not be delayed. If you are a late arrival, you will be charged for the full appointment.
Please Check-in at the front desk. If it is your first visit or we have not seen you in a while, you will need to fill out spa forms for our records. If you have any questions or inquiries, please ask us. We are happy to help.
WHAT TO WEAR
If your service requires a robe, it will be provided for you.
Sauna Body Wrap: During a body wrap, please wear heavyweight natural cotton fiber long sleeve top and calf-length pants. Thin, synthetic fiber clothing can conduct too much heat to be comfortable for most. All areas being managed should be covered throughout the session. Sweating occurs, bring a change of clothes and wear thick socks.
GIFT CARDS
Lavage Total Body Cleansing Gift Cards are always welcomed and can be used towards your treatment. They will be honored for Spa Services, products, or boutique purchases and are not redeemable for cash. Your Gift Card should be presented at checkout, otherwise, you will responsible for any charges incurred during your visit. Gift Cards are available for purchase at the front desk.
PAYMENTS
We accept cash, all major credit cards, FSA, HSA accounts, and Lavage Gift Cards.
GRATUITIES
Gratuities (or tips) are not included in our prices but are highly appreciated by our staff. The standard gratuity is 15% – 20% of the cost of service provided.
CANCELLATION POLICY
We get it. Things come up and stuff happens; however, we do request that you cancel at least 24 hours before a scheduled appointment. This gives us the opportunity to fill our waitlist. If you must cancel your appointment, cancellations made 24 hours in advance will carry no fee, and your deposit will be applied towards your next scheduled appointment. However, if you do not cancel prior to the 24 hours, your deposit or major credit card will be charged $25 as per the cancellation fee.
Cancellation Policy Continued:
The time needed for the service(s) or Spa Package that you schedule is reserved exclusively for you. Individuals with 2 or more cancellation policy violations will be required to pay for their service(s) in full prior to the scheduled appointment.
We reserve the right to charge your credit card or withhold any deposit made if the appointment is canceled or rescheduled in less than the notice required by this Cancellation Policy. Please be advised, any late arrival of 15 minutes or more results in automatic cancellation and forfeit of scheduled service.
RESTRICTIONS
We will not be responsible for the loss or damage of your personal items.
Any sexual or unethical solicitations are not tolerated and will result in non-completion of your service and could be reported to authorities.